What is Eyetex?

For over eight decades, Eyetex has been an enduring presence in Indian households since its establishment in 1938. Our legacy spans from Bindis and Kajals to vibrant Color Kumkums, enriching the classic charm of your look with a touch of tradition.

Where are Eyetex products manufactured?

Eyetex products are manufactured in Chennai, India. Our headquarters and manufacturing facility are located in this vibrant city. We take pride in producing high-quality products locally and embrace the "Made in India" label.

Why should I choose Eyetex?

Eyetex stands out for its blend of timeless charm and innovative, skin-friendly products, crafted by women for women. With several decades of trusted experience, Eyetex has been meeting the traditional needs of women, ensuring quality, authenticity, and safety in every product.

Can I find Eyetex in physical stores, or is it only available online?

Eyetex products are available in physical stores all over India, and online. We have a strong retail presence, and you can find our products in various beauty stores near you. If you have any inquiries regarding our retail experience or product availability, please don't hesitate to contact us at


Are Eyetex products vegan?

Yes, Eyetex products are 100% vegan. We are committed to using only plant-powered ingredients and have eliminated any animal-derived ingredients from our formulations.

Are Eyetex products cruelty-free?

Yes, Eyetex products are 100% cruelty-free. We do not conduct any testing on animals and our commitment ensures that no animals are harmed in the production or extensive testing of our products.

Are the ingredients used in Eyetex products listed on the website?

Yes, at Eyetex, we provide a comprehensive list of the ingredients used in our products on our website. You can simply click on any product in our online shop to view its ingredient list and learn more about what goes into our formulations.

Are there any known allergens in Eyetex products?

We carefully craft our products to be free from known allergens. However, if you are prone to allergic reactions, we encourage you to patch test before fully incorporating any new beauty product into their routine. This precautionary measure applies not only to Eyetex products but to any brand as well.

What is the expiration date for the products?

Our products are manufactured freshly at our factory and are shipped out in their optimal freshness. You can expect a shelf life of 36 months from the month of purchase, ensuring you enjoy the full goodness of our products for an extended period of time.

Can I find product reviews or customer testimonials on the website?

Yes, you can find product reviews and customer testimonials on our website. Visit our product pages to read first-hand experiences from valuable customers like yourself. We encourage you to join the conversation, share your thoughts, and spread the beauty love by leaving your own comments and reviews



Should I have an account to place my order on the Eyetex website?

No, you don't necessarily need to have an account to place an order on the Eyetex website. You can proceed as a guest without any obligation. However, if you want to stay informed about updates, new product launches, and exclusive offers, creating an account will grant you access to these perks.

How do I place an order on the Eyetex website?

To place an order on the Eyetex website, follow these steps:

STEP 1: Browse through our products list and select the items you wish to order.

STEP 2: If you're purchasing multiple products, click on "Add to Cart" for each item. If you're only buying one product, click on "Buy it Now".

STEP 3: Proceed to checkout by providing your contact and delivery information. You can choose to log in to your existing account or use the Guest checkout option. If you don't have an account yet, you can sign up during this step.

STEP 4: Complete the payment process, and you're all set!

That's it! Your order will be processed, and you'll receive confirmation once it's been successfully placed.

How can I track my order?

To track your order, you will receive updates every step of the way via SMS, WhatsApp, or email from our partnered courier services. These updates will keep you informed throughout the entire process of your order's status, from packing to shipping and delivery.

How do I order a product that is Out of Stock?

If you find that an item you're interested in is currently out of stock, please don't hesitate to reach out to us via email at Kindly provide details about the product you're interested in, and we'll make sure to notify you promptly once it's available again.

Can I edit my order after confirmation?

Once your order is confirmed, our team moves swiftly to ensure it reaches you promptly. Unfortunately, this means we're unable to accommodate any edits or changes to the order. We appreciate your understanding and are confident that you'll love your goodies just the way they are

Shipping and Delivery

How long does it take to process and ship an order?

At Eyetex, we prioritize quick and reliable shipping to ensure you receive your order in a timely manner. Once your order is confirmed, we'll process and ship it within 1-2 working days. Delivery times typically range from 4-10 days, though this may vary depending on your location, the shipping method selected, and the operational processes of our courier partners in your area. For more detailed information regarding delivery times, please refer to [link to shipping policy page.

Do you provide free delivery?

Yes, we offer free delivery when your order meets the minimum order value requirement. For more detailed information, please refer to our shipping policy page.

Do you offer international shipping?

We're currently operating only within India.


What are the payment methods accepted on the Eyetex website?

We accept Debit/Credit Cards, Net Banking, Wallet, UPI etc.,

Is it safe to use your debit/credit card or make an online payment on Eyetex website?

We have partnered with the industry standard Razorpay payment gateway to bring you secure transactions. Whether you're using card payments or net banking, rest assured that your financial information is in safe hands.

What should I do if Payment is done but Order is not confirmed?

Please notify us at We will get back to you ASAP.

Returns & Refunds

What is the return and refund policy for Eyetex products?

Please check out our returns policy.

Are there any restrictions on returning or exchanging products?

We believe in maintaining transparency and honesty in all our policies, including our Exchange/Returns Policy. It's

tear may not be covered under our policy. For further details, please refer to Exchange/Returns Policy page.


How can I contact customer support for assistance or inquiries?

If you need assistance or have any inquiries, our customer support team is here to help! You can reach out to us. We're committed in our customer-centric approach, so please don't hesitate to get in touch with us.

Can I request samples of Eyetex products before making a purchase?

We understand your enthusiasm for trying out our products, but unfortunately, we do not offer samples for online orders at this time. If you have any specific questions about our products or need assistance in selecting the right ones for you, please feel free to reach out to our customer service team.

Does Eyetex collaborate with influencers or celebrities?

Yes, Eyetex is open to collaborations with influencers or celebrities. We welcome your ideas and would love to explore potential partnerships. Please reach out to us at to discuss further. Please note that conditions may apply.