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Dear Valued Customers,
Please read through the terms and conditions below before placing your order to ensure that
you understand our policies.
Eyetex beauty products cannot be returned due to hygiene reasons as per the Policy.

If you have received an item in a damaged/defective condition or have been sent a wrong
product, you can follow a few simple steps to initiate your return/replace within 3 days of
receiving the order:
Step 1: Contact our Customer Support team via email (websupport@eyetex.com) within 3
business days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace the
defective/wrong items in your order. Kindly share an image of the product and the invoice for
our reference.
Step 3: We will pick up the products within 2-4 business days. We will initiate the replacement
process only if the products are received by us in their original packaging with their seals,
labels, and barcodes intact.
Note: In replacement, it is subject to the availability of stock. In case that a replacement may
not be available, we will refund you the full amount.

For any further questions, feel free to contact us.

Thank you for reading and understanding our policies.

Sincerely,
Aravind Laboratories
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