You can email your queries to Help@avl.co.in. Write to us and we promise we will get back to you within 48 hours.

You shall receive a message from our courier partner containing details of the courier and periodic updates until the shipment has been delivered. In addition to this, you may check this from the order tracking tab in the sit

Zone A With in Chennai 2
Zone B With in TN 3
Zone C Metro City 3
Zone D Rest of India 5
Zone E N&E J&K 7

All orders with a total order value exceeding Rs 200 will be eligible for free shipping. All other orders have a flat shipping charge of Rs 50

Currently we do not have a gift pack. Stay tuned.

Payment gateway’s policy stipulates that once a refund has been approved It takes 5 to 7 business days for the refund to be credited to your bank account. Refunds will be credited back into the same bank account.

No, on account of Covid-19 Pandemic related safety measures we do not accept COD.

We are very diligent and have stringent quality control measures to ensure that products are correctly packed and void of any manufacturing defects. However, in case of a wrong product being received / product being damaged during transit upon contacting us at help@avl.co.in with necessary proof product images with packing cover and invoice) we shall replace the product at no additional cost.

You may cancel the order if the order is yet to be shipped. However orders once delivered cannot be returned

We request you to wait for 24 hours. If the payment is successfully transacted then your order shall be confirmed else order will be auto-cancelled and any money debited will be credited back into the same account.